Create your poster!
Do you have any question or remark, here in can find the most frequent asked questions.
Didn't find your answer, please contact us on email@example.com
What is Sprintshot?
With Sprintshot you create your personal run course poster, picking your favorite theme and adding your name, photo and run metrics. Can’t find your run? Request it on our homepage!
What shipping methods do you use?
For our packages, we offer national and international tracked shipments. A tracked shipment means that you will receive a tracking code that you can use to check the status of your shipment.
Do you also provide international shipping?
Good news! We now also ship our posters internationally. Check the info below about delivery duration and costs.
How are the posters sent?
All of our run posters are being sent in a strong cardboard packaging to make sure it arrives in the best state possible.
How long does it take to receive my Sprintshot?
Add at the end: Although we do our best, international delivery may take a few days longer, check the T&T code to keep up to date.
How much does the shipping costs?
Here’s some good news: at Sprintshot we don’t as extra shipping costs for shipments in the Netherlands. The price of the product that you see in the check-out is the price you pay. No secret extra costs! We promise. For international shipping we have to charge an extra of 6,50 per order.
What payment methods do you accept?
After you have ordered your very own run course poster, you will receive a digital version through email, together with a IDEAL or Paypal (for international orders) payment link.
How can I cancel or change my order?
After you have finished your order, you can’t make a change yourself. We always wait 2 hours minimum before we send out your order to be processed, to make sure you have the ability to cancel or change the order by sending an email to firstname.lastname@example.org. After these 2 hours, your poster will be in our processing system and can’t be cancelled or changed any more. When cancelled within 2 hours, we will refund the full amount within 3 working days.
Can I return my Sprintshot sports course poster?
As our designer creates every poster manually to make it as personal as possible, we don’t offer returns for our posters. If your poster arrived in a damaged condition, make sure to contact us at email@example.com and we will be happy to help you!
How do I track my order?
When your order is in the shipment process, you will receive an email with your tracking code. With that code, you will be able to track your poster until it’s at your home!